We are proud to announce that we are now an Authorized Service Agency for Alto Shaam!

Since 1955, Alto-Shaam has pioneered food service solutions that build their customers confidence in their operations.  With Alto-Shaam’s intuitive and dependable designs, their customers achieve a greater return on their investment while emboldening their menu’s! Some of the products include: Previous Next Being an authorized service agent means that we have been approved to represent […]

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Southbend Award

Special KUDOS to the ENTIRE Jay-Hill Repairs Team!

We received news from Steve Fabretti of Southbend that Jay-Hill Repairs has been recognized at the “Service First Reception” in Chicago during the CFESA and NRA Conferences this past May.  We received an award that was announced to all of the Factory Authorized Service Agencies in attendance at the Reception.  In order to succeed at each Service First call, the dispatcher must respond via email, the Technician must call in upon arrival, diagnose the equipment, obtain parts (if the parts are not already on the truck), and repair the unit to satisfactory working condition.

Southbend AwardJay-Hill Repairs was one of only 5 agents Nationwide who came in under 3% for Missed Opportunities!  Steve stressed how appreciative he and Southbend are of our performance, and encouraged us to continue in our excellent efforts.

Steve said that it is the focused effort and professional work by Jay-Hill Repairs that makes this a Win-Win Program for us and for Southbend too!

The award arrived this week and it is beautiful.  It’s so nice to be appreciated!