Dear Service Department Manager, I would personally like to recognize one of your service technicians for outstanding service provided to our school. My Director of Operations contacted your company for service on our Vulcan convection ovens that had been shutdown during the pandemic. Our school was having an event and our ovens were needed on short notice. Unfortunately, all four ovens would not fire up and we needed service quickly. The service call was placed in the afternoon and Greg arrived for a first call as our event was getting underway. Within less than thirty minutes Greg had two ovens going and started troubleshooting the other two. Greg isolated the problems and was able to get a third oven running. Greg identified the parts that would be needed for our fourth oven. He explained the normal parts turn around time was 5 to 7 business days. I explained that we were having a very important event this Saturday. Greg promised that he would be back this Friday with parts but also said that he would try to expedite the shipping. This morning at approximately 0900 Greg arrived to our school with the parts that we needed! In less than two hours Greg had all four ovens running. He did a great job! During Greg's service at our school call he followed all PPE requirements, safety rules and was extremely courteous to me and all of our employees. Greg also took the time to answer questions that I had about this equipment to optimize efficiency and reduce downtime. Please share our appreciation for his outstanding service with his peers. GRTW Academy is hopeful that we will not need service on our equipment anytime soon, but if we do, we know who to call. Thank you,

AMAZING service and an incredible team! Highly recommend Jay Hill for any commercial kitchen repairs, service, and preventative maintenance. Great on convection ovens, steamers, grills, etc etc etc. Cjsongor, Bill, Josh and the rest of the team are fantastic, professional and really know what their doing. THE BEST!!!!​

I wish I knew about this place sooner! Their parts department was very friendly and helpful and I was able to get my parts before the weekend. Def recommend!​

I use many contractors, and as a project manager they reflect on me personally so I am very selective on whom I use. I recently started using Jay Hill after constant issues and frustration with a previous contractor and so far I couldn't be happier. Their professionalism did not end with the salesperson. Their Dispatchers are courteous, patient and exceptional at communicating detailed information. Their Technicians are very Knowledgeable and their vehicles well equipped.​

i was almost ready to scrap three coolers BUT the tech got them all repaired and running perfectly in one visit -- EXCELLENT CREW AND OFFICE STAFF.

I was so very happy with Jay Hill Repairs. I had an emergency with my bread slicer late in the day with an early morning order that would not have been able to be completed without service. I looked on google and selected Jay Hill for the repair. They couldn't have been nicer or more accommodating. They immediately dispatched a service person who was able to quickly diagnose the problem, put a temporary repair on to get me through the next week, and ordered a required part on the spot. I very highly recommend Jay Hill Repairs to anyone who is looking for repair of commercial food service equipment...they are awesome!

I use this with my Restaurant company. I haven’t had a bad experience yet with them They seem to have high volume (not a bad thing) on short notice although comes through when available. Very good on giving a good estimate on it ETA for repairs and services.

I just wanted to personally thank you all for your help. The tech that was here today was AMAZING! It was my first time I needed this service and I'm very happy to have found you guys. From the start of making the apt., to working with the gentleman that was here today, I would highly recommend your company/services to all. Thank you for making my life just a little easier, during such hectic and stressful times. Have a wonderful evening and thank you again!!