Rooted during the birth of the quick-service food industry, Prince Castle was founded in 1955 as an innovator in restaurant operational efficiencies. We are inspired by quality, and operate under a simple goal: working to help you make food taste great. We gain first-hand knowledge of world-wide industry demand by immersing ourselves into real-world kitchens to address the challenges that plague your everyday kitchen operations. Our response? High-quality products designed to meet the rigorous kitchen challenges that matter to you most.
With more than 40 years of experience, our expertise is derived by our stringent production process:
- Market Research: we engross ourselves in your environment, gaining a first-hand understanding of your specific needs and the needs of your customers..
- Innovative Design: our engineers get to work, turning insights and challenges into efficient solutions.
- Quality Control: all prototypes undergo testing in the most rigorous foodservice environments.
- Production: our Illinois-based production line manufactures products with precision and quality.
- Inspection: one more round of inspection is conducted to ensure excellence.
- Delivery: well known for our fast delivery, our logistics network works hard to ensure our world-wide distribution is conducted in a timely fashion.
- Service: we support our products throughout their lifespan, which is why our relationship never ends at delivery. (Source: princecastle.com).
Jay-Hill Repairs offers Prince Castle warranty service as well as non-warranty repair, parts and planned maintenance.